Knowledge management is the management of knowledge economy, and coordinated management of OA with its advanced concepts and efficient work platform for knowledge acquisition, accumulation and use of the realization of creating a good environment, in fact, both ideas and features in the management aspects in common and blending, and collaborative work environment can contribute to better knowledge management practices and development.

The demand for knowledge management of

Knowledge is a special resource is intellectual capital of individuals and organizations. Knowledge management can be divided into knowledge content (including documentation and other form of explicit knowledge and human experience, skills, tacit knowledge, etc.) management; knowledge flow chain management, including knowledge production, knowledge acquisition, knowledge The order, knowledge transfer, knowledge sharing, knowledge utilization, knowledge accumulation, knowledge innovation; knowledge carriers (and organizations) management.

The key to knowledge management, first, is to prompt and effective access to knowledge content and knowledge base construction companies, including its timeliness, effectiveness, can be used and sustainability; the second is to knowledge to a large flow and high efficiency for transfer to knowledge quickly and unobstructed throughout the enterprise in all aspects of the work to the best way to achieve knowledge sharing, use and value; third is a knowledge of people and organizations, This includes people and organizations change, so that it can meet the needs of knowledge management, knowledge of people and organizations in the activities of maximum benefit.

However, knowledge management situation is unsatisfactory, a more obvious reason is that companies Gongzuohuanjing Zhongda Liang "islands" of Cunzai creates a barrier to knowledge management, Shi knowledge in such an environment Cheng Wei Liao a pool " stagnant water, "not a healthy flow up, of course, will not be able to bring benefits to the enterprise. The root cause, first of all is the enterprise's management philosophy, organizational culture and knowledge systems of planning, implementation and use of knowledge management, which do not meet the demand, followed also Youyu information progress of Yi Xie "island style" Jianshe Suochan Sheng's IT barriers, can not effectively carry out the advance of knowledge management.

For example, enterprises in many cases the information had been sealed in Butong databases, between applications of, this will form the information one by one island; business areas are often a variety of Ye Wu to be split open, with different parts Gongzuojiuxiang in closed one by one, "cubicle" in conduct, lack of correlation between each other, and coordination; corporate officers, departments, enterprises and external customers and business partners, their own ways, do not form an effective channel of communication and collaboration ; these have hampered the construction of knowledge management environment, resulting in delay of information, knowledge obsolete, knowledge utilization is low, not high organizational resilience.

All in all, to achieve the goal of knowledge management, companies should build an open, shared, collaborative practice environment of knowledge, the knowledge of "Dead Water" live together. The collaborative OA can provide such knowledge management platform: on the one hand, the knowledge derived from work used to work as office platform, collaborative OA can provide practical level, knowledge management support; the other hand, OA and knowledge management in collaboration management ideology connected blending, so it can fit the needs of knowledge management.

Collaborative OA's "triple play an action"

Collaborative Management of OA of the basic idea of "synergy", that is by breaking all kinds of resources (human, financial, material, information, processes) and the boundary between the barriers, to achieve the allocation of resources and development optimization. OA of the characteristics of collaboration can be summed up in one word, ie the "triple action was." "Triple play" means "information network", "process network" and "people network", "no action" means "as needed and should be", that is, the Flexible collaboration of resources.

"Information network" refers to a three-dimensional, multi-dimensional information acquisition, sharing and use of the environment associated with a variety of information and exchange points for channels to achieve network-based structure of management information; "process network" means to integrate the various aspects of work, so that they can achieve interoperability and collaboration between, and serve as the unity of the objective of the business with; "people network" is in the different departments, different levels, different enterprises, established between the different regions interconnection and bridge, to break the organization's boundaries, forming a flexible technology and flexible virtual organization;? quot; on-demand should be "is the company's" people "," wealth "," objects "," information "and" process "and other resources in dynamic and flexible according to requirements of integration and common goals for the business carried out in close coordination and operation.

From the above we can see that collaborative OA's "triple action was" in essence is breaking all kinds of islands, the information, processes, personnel, etc. coupling and integration, to enable them to have efficient collaboration. Collaboration and knowledge management as OA, are advocating an open, interactive, sharing and collaborative work environment.

Collaborative knowledge management to promote OA

OA of the characteristics of collaboration can quickly build the knowledge sharing and collaboration environment, so as to better development, organization and use of intellectual assets, and lay a good foundation.

Information Network and Knowledge Management

Information network data present network structure, data, and data between the highly connected, from an information point can be quickly associated with the capture of other information, and in this Network as one of the data changes, the relevant data are Nenggou The resulting change in order to maintain the synchronization between them. Information network between the first break through the barriers of information, the information related to the scope and vision for a great extension, help to quickly find and collect all corners of corporate internal and external information and knowledge, and help to build knowledge among relevance; Second, the information network of information to maintain good synchrony, can be quickly updated, which will help to maintain the timeliness and effectiveness of knowledge; Third, the information network data and applications will be unified management and display, so users can only access platform, Er without the need of different databases and applications between the Qiehuan, You help enterprises to build the information and Zhi Shi Bian Li's Gongxianghuanjing.

Networks and knowledge management processes

Here can be seen as a process of network knowledge flows through the "pipeline" means that knowledge to smooth the process in the pipeline "live". Knowledge production, acquisition, consolidation, transfer, share, use, innovation and enterprise to the actual work processes very good business and the integration of knowledge management or business process must be attached to links, to achieve the goal of knowledge management. The process network is associated with the various business processes, interoperability and mut